SERVICES FOR
COMPANIES
Key Leadership to entire Management Groups
Team Development
Is your organization best served by a team or a work- group? How can you tap into the potential of a team? Is your organization pulling together or is it pulling it apart? Do all department or division heads know how their performance fits into the big-picture objective of the company?
Facilitated Strategic Planning
The new definition of "long term" business plan is 3-5 years. Does everyone in your organization know the company's Strategic Plan for the next 3-5 years? Your team will become direct participants in contributing critical information from which to create a Plan that they take ownership in. Customer profiles, Competition profile(s), Product and Services identification and Risk/Opportunity assessments will be factors addressed. Top Line Performance will help your organization define and achieve consensus on your Strategic Plan. Leveraging group ownership of the Plan, the session will end with assigned tasks and timelines for deliverables that will drive implementation.
Executive Coaching / Supervisory Skills Development
- List of topic areas used to build a customized package -
Leadership Styles
What management-culture do you want to shape in your organization? There is a difference between managing and leading. Words like transformational, transactional, functional, situational, autocratic, participative, free-reign, narcissistic and toxic are used to describe leader behaviors. Leadership styles are visible in behaviors, shaped by the personality, the experience and the individual philosophies of your managers. Conscious choices can be made going forward to reinforce or change styles.
Decision-Making Styles
There is more than one way to arrive at a decision. Does your organization lean toward the Directive decision-making style or do they rely on Participative decision making? Are decisions being made purely from rank? When is it the time for pursuit of Consensus? Is there ever a time for those directly impacted to have ownership of a decision?
The Art and Science of Effective Interviewing
Would your organization benefit by making better hiring decisions? Are you tired of starting over too often? Do your managers know how to probe actual past performance as a possible indicator of future behavior? Resumes can be a tombstone of work chronology or a roadmap? Do they know how to get the most information out of a resume?
Coaching / Career Transition Assistance
- List of topic areas used to build a customized package -
Time Management and Goal Setting
Are your managers setting realistic and beneficial goals? They will learn not only how to set themselves up for success by the goals they set, but they learn how to set goals for those they supervise that are realistic while achievable and goals that tie directly to company goals.
Conducting Effective Meetings
Meeting after the meeting can kill productivity. Poorly managed meetings can be interpreted as an indication of a lack of respect for the time of participants. Learn how to conduct a results-oriented meeting. Successful meetings begin before the meeting starts.
Conflict Resolution Methods
Not all conflict is negative. Learn how to recognize the value of healthy exchange of competing ideas versus disruptive behavior in the workplace. Learn how to separate facts from emotion and make hard choices in pursuit of positive outcomes.
Successful Delegation
Ever hear a manager say they don't have time to delegate...they had to get the work done? The truth is they do not have time to not delegate. Done well, delegation is a phased process that holds the employee accountable in a positive way. If your managers are doing all of the work themselves they aren't managing.
Handling Problem Employees
Employee problems come in all shapes and sizes. If you think "people problems" are all alike just ask the person and they will tell you their situation is unique. Learn how to discover the real problem to be solved before you spend time-solving the wrong problem. Is it the employee or is it something else? Learn how to make the employee a part of the solution.
Leading Culture Change
Change is a sign of the times. Be it small or large, change is uncomfortable for most people. Do your managers know how to lead people through times of change? Do your employees know the "choices" they will make and the choices they may adopt that will either help or hinder? Learn how to create win-win outcomes for the company and the employees.
Empowering Your Workforce
Companies and people travel a "grow or die" curve. Do the employees in your company have the opportunity to contribute? Do your employees understand clearly their level of individual empowerment as they perform their job, be it receptionist or Vice President? Do they know when goals have been met? Are they still managed with a carrot or stick mentality? Is there an alternative?
What topics are you interested in?